knx8 Privacy Policy
Your personal information is fully protected on the knx8 platform. This policy explains in detail how we collect, use, and safeguard your data.
1. Introduction
knx8 ("we", "us") operates a safe and reliable online gaming platform for players in Bangladesh. Your privacy is very important to us. This privacy policy explains how we collect, use, store, and protect your personal information when you use the knx8 website and services.
This policy applies to the knx8.cam website and all its associated services. By using our services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
This privacy policy may change from time to time. We will notify you of any significant changes by email or by posting a notice on the platform. We recommend reviewing this page regularly.
2. What Information We Collect
knx8 collects your information in various ways. Below is a description of the information collected:
Registration Information
- Full name
- Date of birth
- Email address
- Mobile number
- Password (stored in encrypted form)
Identity Verification Information
- National Identity Card (NID)
- Passport copy (where applicable)
- Driving licence
- Proof of address
- Photo or selfie (for KYC verification)
Financial Information
- bKash, Nagad, Rocket, or Upay account number
- Deposit and withdrawal transaction history
- Bank account details (where applicable)
- Payment method details
Usage Information
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Gaming activity and betting history
- Login and logout times
3. How We Use Your Information
knx8 uses your personal information only for specific and lawful purposes. We never sell your information to third parties. The purposes for which we use your information are listed below:
Account Management and Verification
We use your registration information to create and manage your account and to verify your identity. This ensures that only legitimate and eligible individuals can use the knx8 platform. Age verification is used to prevent individuals under 21 from creating an account.
Financial Transaction Processing
Your financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay. All transactions are secured through SSL encryption.
Customer Support
Your contact information is used to resolve issues, answer questions, and provide 24/7 live chat support. Our support team is always available in Bengali.
Fraud Prevention and Security
To prevent money laundering, fraud, and illegal activity, we monitor transactions and analyse information to detect suspicious activity. This helps protect all knx8 users.
Service Improvement and Analytics
By analysing your usage patterns, we continuously improve the platform experience. This includes adding new games, improving the interface, and customising services to suit the preferences of players in Bangladesh.
Notifications and Communications
Your email is used to keep you informed about important account notifications, security alerts, and promotional offers. You will have the option to opt out of promotional communications at any time.
4. Data Security Measures
knx8 follows the highest industry standards to protect your personal information. Below is a description of our security measures:
🔒 SSL Encryption
All data transfers on our website are secured by 256-bit SSL encryption technology. This ensures that your information cannot be intercepted or read by third parties.
🛡️ Firewall Protection
Our servers are protected by advanced firewalls and intrusion detection systems. Regular security reviews of the server infrastructure are carried out.
🔑 Password Protection
Your password is never stored directly. We encrypt and store passwords using bcrypt hashing technology. No member of our staff can view your password.
📋 Access Controls
Only authorised staff can access user information on a need-to-know basis. All access is logged and reviewed regularly.
5. Information Sharing and Disclosure
knx8 never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:
Payment Processors
Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete your transactions. These partners are governed by their own privacy policies and use information only for processing transactions.
Legal Obligations
If we are legally required to disclose information due to a court order, a request from a law enforcement agency, or other lawful legal process, we will comply with that order. Where possible, we will endeavour to notify you in advance.
Fraud Prevention Agencies
Limited information may be shared with specific third-party verification agencies for anti-money laundering (AML) and fraud detection purposes. This is essential to ensure the safety of all users.
Business Restructuring
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you before such a change, and the new entity will be required to comply with the terms of this privacy policy.
6. Cookies and Tracking Technologies
The knx8 website uses cookies and similar technologies to improve your experience. Below is a description of the different types of cookies:
Essential Cookies
These cookies are necessary for the basic functionality of the website. They are essential for maintaining login sessions and keeping security features active, and cannot be disabled.
Analytical Cookies
These cookies help us understand how visitors use the website. This information is used to improve services without identifying individual users.
Preference Cookies
The website uses these cookies to remember your preferences, such as language selection and account settings. This provides you with a personalised experience.
You can control cookies by changing your browser settings. However, disabling cookies may cause some features of the website to not work properly.
7. Your Rights
As a knx8 user, you have the following rights regarding your personal information:
Right to Access
You can request to see what information we hold about you. We will fulfil your request within 30 working days.
Right to Rectification
If any of your personal information is incorrect, you can request that it be corrected. You can also update much of your information directly from your account settings.
Right to Erasure
In certain circumstances, you can request that your personal information be deleted. However, some information must be retained for a specified period due to legal obligations and fraud prevention requirements.
Right to Object to Processing
You have the right to object to your information being used for marketing purposes. You can opt out of promotional emails at any time.
To exercise any of the above rights, contact us by email at: [email protected] — or through the website's 24/7 live chat.
8. Data Retention Policy
We retain your personal information only for as long as necessary. The data retention periods are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal obligations and dispute resolution |
| Financial Transaction Records | 7 years | Compliance with AML guidelines and financial law |
| KYC Documents | 5 years after account closure | Identity verification and security |
| Gaming History | 3 years | Responsible gaming monitoring |
| Customer Support Communications | 2 years | Ensuring quality of service |
9. Protection of Minors' Information
knx8 services are for individuals aged 21 and over only.
We do not intentionally collect personal information from anyone under the age of 21. Age verification is used at the time of registration to prevent minors from creating an account.
If we become aware that a minor is using our services, we will immediately close that account and delete all associated information. Parents are requested to contact [email protected] immediately if they believe their child has created an account.
10. Changes to the Policy
knx8 may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A clear notice will be displayed on the website homepage.
- The "Last Updated" date at the top of this page will be changed.
- For significant changes, you may be asked to consent to the new policy before continuing to use the service.
Continuing to use knx8 services after a policy update means you accept the revised policy. If you do not agree to the revised policy, you may request that your account be closed.
11. International Data Transfers
knx8 primarily serves players in Bangladesh. Our servers and service infrastructure used for data processing may be located in various countries. Regardless of where data is transferred, we ensure that it remains protected in accordance with the standards of this privacy policy and complies with applicable laws.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us.
24/7 Bengali live chat support is also available